General terms and conditions of business

1. Scope

The following General Terms and Conditions apply to all orders placed through our online shop by consumers and businesses.

A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor independent professional activity. An entrepreneur is a natural or legal person, or a partnership with legal capacity, who, when entering into a legal transaction, acts in the exercise of their commercial or independent professional activity.

The following applies to businesses: If the entrepreneur uses conflicting or supplementary General Terms and Conditions, their validity is hereby rejected; they will only become part of the contract if we have expressly agreed to them.

2. Contracting parties, conclusion of contract, correction options

The purchase contract is concluded with Bullfix GmbH.

The presentation of the products in the online shop does not constitute a legally binding offer, but rather a non-binding online catalog. You can initially place our products in your shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction tools provided and explained during the ordering process. By clicking the order button, you submit a binding offer for the goods contained in the shopping cart. Confirmation of receipt of your order will be sent by email immediately after submitting the order.

We will accept your offer within two days by

• submitting a declaration of acceptance in a separate email or
• if applicable, the payment transaction is processed by our service provider or the selected payment service provider. The time of execution of the payment transaction depends on the selected payment method (see "Payment").

The relevant alternative for you depends on which of the listed events occurs first.

3. Contract language, contract text storage

The language(s) available for concluding the contract: German

We save the contract text and send you the order details and our General Terms and Conditions in text form. You can view the contract text in our customer login.

4. Delivery conditions

Shipping costs may apply in addition to the stated product prices. Further details regarding applicable shipping costs can be found in the individual offers.

We only ship by mail. Unfortunately, self-collection of the goods is not possible.

We do not deliver to packing stations.

5. Payment

The following payment methods are generally available in our store:

PayPal Express

To pay the invoice amount via the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A, 22-24 Boulevard Royal, L-2449 Luxembourg ("PayPal"), you must be registered with PayPal, authenticate yourself with your login details, and confirm the payment order.

PayPal Plus

In cooperation with the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A, 22-24 Boulevard Royal, L-2449 Luxembourg ("PayPal"), we offer the following payment options as PayPal services. Unless otherwise stated below, payment via PayPal Plus does not require registration with PayPal. Further information can be found with the respective payment option and during the ordering process.

PayPal

To pay the invoice amount using the PayPal payment option, you must be registered with PayPal, authenticate yourself with your login details, and confirm the payment order. The payment transaction will be processed by PayPal immediately after you place your order.

Credit card via PayPal

Your card will be charged by PayPal after the goods have been dispatched.

Direct debit via PayPal

Payment by direct debit via PayPal requires an address and credit check and is made directly to PayPal. By confirming the payment order, you grant PayPal a direct debit mandate. PayPal will inform you of the date the account will be debited (so-called pre-notification). The account will be debited before the goods are dispatched.

Purchase on account via PayPal

Purchase on account via PayPal requires an address and credit check and is made directly to PayPal.

Amazon Pay

To pay the invoice amount via the payment service provider Amazon Payments Europe S.C.A., 38 avenue J.F. To pay Amazon, you must be registered with Amazon, authenticate yourself with your login details, and confirm the payment order. The payment transaction will be processed within one banking day after placing the order. A banking day is every working day, excluding Saturdays, federal public holidays, and December 24th and 31st of each year. Further information will be provided during the ordering process.

6. Right of withdrawal

Consumers are entitled to the statutory right of withdrawal, as described in the cancellation policy. Businesses are not granted a voluntary right of withdrawal.

7. Reservation of proprietary rights

The goods remain our property until full payment has been made. The following applies additionally to entrepreneurs: We retain title to the goods until all claims arising from an ongoing business relationship have been settled in full. You may resell the reserved goods in the ordinary course of business; you assign to us in advance all claims arising from this resale – regardless of whether the reserved goods are combined or mixed with a new item – in the amount of the invoice amount, and we accept this assignment. You remain authorized to collect the claims; however, we may also collect claims ourselves if you fail to meet your payment obligations. We will release the securities to which we are entitled at your request to the extent that the realizable value of the securities exceeds the value of the outstanding claims by more than 10%.

8. Transport damage

The following applies to consumers: If goods are delivered with obvious transport damage, please report such defects to the deliverer as soon as possible and contact us immediately. Failure to file a complaint or contact us will have no consequences for your statutory rights and their enforcement, in particular your warranty rights. However, you will help us assert our own claims against the carrier or transport insurance.

The following applies to businesses: The risk of accidental loss and accidental deterioration passes to you as soon as we have delivered the item to the freight forwarder, carrier, or other person or institution designated to carry out the shipment.

9. Warranty and guarantees

9.1 Liability for defects

Unless expressly agreed otherwise below, the statutory warranty for defects applies. The following limitations and shortened limitation periods do not apply to claims based on damages caused by us, our legal representatives, or vicarious agents:

• in the event of injury to life, body, or health
• in the event of intentional or grossly negligent breach of duty or fraudulent intent
• in the event of breach of essential contractual obligations, the fulfillment of which is essential for the proper execution of the contract and on whose compliance the contractual partner may regularly rely (cardinal obligations)
• within the scope of a guarantee promise, if agreed, or
• to the extent that the scope of application of the Product Liability Act is open.

Restrictions on entrepreneurs

With businesses, only our own information and the manufacturer's product descriptions included in the contract are deemed to constitute an agreement regarding the quality of the goods; we assume no liability for public statements made by the manufacturer or other advertising statements. For businesses, the limitation period for claims for defects in newly manufactured goods is one year from the transfer of risk.

The statutory limitation periods for recourse claims pursuant to Section 445a of the German Civil Code (BGB) remain unaffected.

Regulations for merchants

Merchants are subject to the obligation to inspect and notify defects stipulated in Section 377 of the German Commercial Code (HGB). If you fail to provide the notification stipulated therein, the goods shall be deemed accepted, unless the defect was not detectable during inspection. This does not apply if we have fraudulently concealed a defect.

9.2 Guarantees and customer service

Information on any additional warranties that may apply and their exact terms and conditions can be found with the product and on special information pages in the online shop.

10. Liability

We are always liable without limitation for claims based on damages caused by us, our legal representatives, or vicarious agents:

• in the event of injury to life, body, or health,
• in the event of intentional or grossly negligent breach of duty,
• in the event of a warranty promise, where agreed, or
• to the extent that the scope of application of the Product Liability Act applies.

In the event of a breach of essential contractual obligations, the fulfillment of which is essential for the proper performance of the contract and on whose compliance the contractual partner may regularly rely (cardinal obligations), due to slight negligence on our part, our legal representatives, or vicarious agents, liability is limited to the damage foreseeable at the time the contract was concluded, the occurrence of which must typically be expected. Otherwise, claims for damages are excluded.

11. Dispute resolution

We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.

12. Final provisions

If you are a business owner, German law applies, excluding the UN Convention on Contracts for the International Sale of Goods.

If you are a merchant within the meaning of the German Commercial Code (HGB), a legal entity under public law, or a special fund under public law, the exclusive place of jurisdiction for all disputes arising from contractual relationships between you and us is our registered office.

Terms and Conditions prepared using the Trusted Shops Legal Text Generator in cooperation with FÖHLISCH Rechtsanwälte.